Terms & Conditions
Please read these operating terms carefully before using Miraq POS. Last updated: August 2026.
1. Service Overview
Miraq POS is a high-speed retail point-of-sale system developed and operated by Miraq LABS Pvt Ltd. By registering for an account or using the desktop terminal, you agree to these terms and conditions in full.
2. Trial & Subscriptions
We offer a standalone Free tier for local desktop POS operations. The Miraq POS Pro service is available at LKR 3,000 per month (Monthly Plan) or LKR 30,000 per year (Annual Plan, saving ~17%). Subscriptions are payable via PayHere gateway or direct Bank Transfer / LANKAQR slip upload.
3. Data Retention Policy
To ensure peak local database performance, sales data is automatically purged based on subscription tier: current calendar month's records for Free tier users are cleared on the 1st of the next month, while Miraq POS Pro Plan users retain records for up to 3 months. Users are responsible for exporting monthly PDF/CSV reports emailed automatically to admin accounts.
4. Account Security & OTP
Users are responsible for maintaining the confidentiality of their credentials. We mandate Email OTP (One-Time Password) verification for logins and password resets via Brevo to ensure maximum account security. You agree to notify us immediately of any unauthorized access.
5. Limitation of Liability
Miraq LABS Pvt Ltd provides the software on an 'as-is' and 'as-available' basis. We are not liable for direct or indirect business losses, local hardware disk failures beyond local SQLite database capabilities, or third-party internet outages.
6. Support & System Updates
Technical support is provided via official WhatsApp channels (+94 77 626 7692). We reserve the right to update or modify software features and operating terms, with notices broadcasted via the system dashboard.
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